Last updated: October 28, 2026 Cooling Technicians LLC ("Cooling Technicians," "we," "us") is a heating and air conditioning service company at 12407 Pelican Isle Court, Tomball, TX 77377. This policy explains what information we collect and how we use it. Information we collect We collect your name, phone number, email, service address, and details about your HVAC system and the service you request, when you call us, text us, fill out a form on our website, or book a service. How we use it To schedule and perform service, send estimates and invoices, take payments, follow up on missed calls, and send appointment confirmations and reminders. Text messages (SMS) If you call us or request service and give us your mobile number, you agree to receive texts from Cooling Technicians about your request, such as missed-call follow-ups, callback notices, and appointment confirmations and reminders. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. We share information only with service providers that help us run the business (such as scheduling, payment, and phone/text providers), only to do that work, or when required by law. Security We use reasonable safeguards to protect your information. Your choices You can ask us to update or delete your information, or stop texts at any time, by replying STOP, calling (832) 420-4145, or emailing adam@coolingtechnicians.com. Contact Cooling Technicians LLC, 12407 Pelican Isle Court, Tomball, TX 77377 | (832) 420-4145 | adam@coolingtechnicians.com